Software Engineer - Lab Automation products, C#.

Job ID: 11462

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Type of employment
As a Software Engineer you will work within the Technical Support group. In this Customer facing Professional role, you are engaged in all aspects of customer support. This is a very dynamic and fast paced position that will allow you to work with many different technologies and allow you to learn continuously.  In addition, you will focus on providing Remote Software Support, troubleshooting, repair and installation of our clients products.
Job Details:
  • Troubleshoot complex Robotic systems with both software and hardware problems
  • Program and implement software modifications
  • Perform remote software upgrades with the use of latest Remote Access tools
  • Work closely work with R&D teams to provide exceptional customer support
  • Manage full cycle of all incoming customer issues from initial report to completion
  • Perform software build procedures
  • Maintenance of software product
  • 3+ years’ experience in Software Development required
  • Prior experience working with end users/Customers preferred
  • Software engineering skills required
  • Working proficiency with Microsoft managed code
  • Working proficiency with C# programming language
  • Working proficiency with software build practices, including make files and scripts
  • Working proficiency with software configuration management and revision control practices
  • Working proficiency with Microsoft Office
  • Working proficiency with Microsoft Visual Studio and Team Foundations
  • Ability to communicate, work well both within a team and individually
  • Strong commitment to meeting deadlines, and scoping work appropriately to ensure it is delivered on
  • time.
  • Ability to work well within a team environment or individually
  • Desire to learn new skills and techniques
  • Vivid interest in technology
  • Diligence, honesty and professional integrity 
  • Skill at meeting deadlines and multitasking in a fast-paced, diverse and collaborative environment
  • Strong Organizational and Time Management skills
  • You have working experience and familiarity with practices for configuration management and software source control, as well as change control and defect tracking.
  • Ability to work independently with little to no Supervision
  • Ability to Travel occasionally
  • Must be fluent in both English and German
  • Other languages would be an asset